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1. Open Burning?

No, open burning in Urbandale is restricted by Polk County and includes areas of the City both in Polk and Dallas counties. This includes outdoor fireplaces, fire pits and chimeras. This restriction does not apply to outdoor fireplaces and grills that are used solely for preparing food.

2. How do I contact Animal Control?

WestPet Animal Control Officers are generally on duty from 8:00 a.m. to 8:00 p.m. daily. Call WestPet at 515-222-3364 or Westcom Dispatch at 515-222-3321.

3. How do I make a payment using my credit card?

You will need to call the specific department in order to make a credit card payment over the phone.

4. Peddlers & Solicitors?

All peddlers and solicitors who go door-to-door in residential areas must have a peddler's license. A license can be obtained from the City Clerk's office, at City Hall, 3600 86th Street, Monday-Friday, 8:00 a.m. to 5:00 p.m., 515-278-3900. View Licensed Peddlers

5. Municipal Code?

The Municipal Code of the City of Urbandale can be viewed and searched online. View the... Municipal Code

6. When do I need a Building Permit?

Any construction typically needs a Building Permit; more information can be found at Permits

7. Pet Licenses?

All dogs and cats, 6 months of age or older, must have a WestPet license. License renewals are accepted January 1st through April 30th each year. May 1st and later a renewal license is charged a late fee of $25. Licenses for a new dog or cat, if licensed within 30 days of the new pet, are not subject to a late fee. For licensing questions, please call WestPet at 515-273-0651.

License Fees:
Altered Cat - $17 Intact Cat - $24
Altered Dog - $19 Intact Dog - $29

Licenses must be submitted with a copy of a rabies certificate and proof of being spayed/neutered, if applicable.

About WestPet - The cities of Clive, Urbandale and West Des Moines are partners in an entity known as WestPet, for the purposes of animal control and pet licensing. More information on WestPet and licensing information can be found at WestPet

8. How do I become a Home Based Iowa Business?

If you are interested in becoming a Home Based Iowa business, you will need to complete a short form at www.urbandale.org/homebasediowa and return it to Tiffany Menke, President of the Urbandale Chamber of Commerce, at tmenke@urbandalechamber.com.